Employee mailbox integration: What Admins can see

Overview

If your business allows employee mailbox access, employees can connect their own work Gmail inboxes to Ramp for automatic receipt matching. Admins can manage that feature in Ramp, but Ramp does not show Admins a list of which employees connected individual work Gmail inboxes. This article explains which controls Admins do have in Ramp and what employee-level connection details stay private to the employee.

What Admins can manage in Ramp

From your Gmail integration settings, Admins can turn employee mailbox access on or off for the business. Admins can also review Gmail integration controls to manage exclusions such as internal emails, keywords, specific inboxes, and opted-out employees. Ramp also shows business-level Gmail integration status in this area. For company-wide setup steps, see Gmail integration: Set up for admins.

What Admins cannot see in Ramp

Ramp does not show a roster of employees who successfully connected individual work Gmail inboxes for employee mailbox access. The employee mailbox feature is separate from the company-wide Gmail integration, so Admins can see business-level Gmail status and which employees were opted out, but not which employees connected their own work Gmail inbox. Employees can manage their own inbox connections from the employee mailbox flow described in Employee mailbox integration overview.

Frequently asked questions

Use these answers as a quick reference for common Admin questions about employee mailbox access.

Can an Admin tell whether a specific employee connected Gmail?

No. Ramp does not provide an admin-facing list of employees who connected individual work Gmail inboxes. However, IT Admins can still see third-party app connections in Google Workspace.

Can an Admin disable employee mailbox access?

Yes. Admins can turn off employee mailbox access for the business from the Gmail integration settings.